How do I sign-in & sign-out of the website?
- How do I sign in to this site?
- Good news! We’ve upgraded our online store where you can select to have an account during checkout! If you’re a returning customer, you may be prompted with an option to sign in at check-out! Yep! It’s that easy!
- How do I sign out of this site?
- No reason to sign out, really. Your financial information is not stored anywhere on our secure site!
What if I forgot my password?
- What if I forgot my password?
- If you have forgotten your password, there is an option labeled “forgot my password”. Click that and follow the prompts.
How do I become a registered user for the website?
- How do I become a registered user for this site?
- At checkout, there will be a “checkbox” that gives you the option to become a registered user! Click that and you’re in!
How do I add/remove items from my shopping cart?
- How do I add an item to my shopping cart?
- To add an item to your shopping cart, on the Product page enter the quantity you wish to purchase in the quantity field and then click Add to Cart.
- How do I remove an item from my shopping cart?
- To remove a single item from your shopping cart, click the x box next to the item you wish to remove.
- How do I remove all of the products in my shopping cart?
- To remove all of the items currently in your shopping cart, click all the x boxes near the items you wish to remove.
Who can I contact if I have questions?
- Who can I contact if I have questions?
- Please visit our Contact Us page.
Is my credit card information secure through this site?
- Is my credit card information secure through this site?
- YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected. Plus, we don’t store your information on this site!
Can I update my account contact information?
- Can I update my account contact information?
- Yes. On your next purchase, just edit your information to be updated and your account will be updated.
Can I change my e-mail address and password?
- Can I change my e-mail address and password?
- To update your e-mail address and password you must first Sign In. Click My Account on the menu bar to access your account information and then select Change E-mail Address and Password from the My Account menu. You may update your e-mail address, first and last name, and change your password, then click Save. Please note: For security purposes, your password must consist of 7-32 characters and must include at least one letter and one number. Passwords are case sensitive.
Can I view my previous orders placed on this site?
- Can I view my previous orders placed on this site?
- To view your order history you must first Sign In. Click My Account on the menu bar to access your account information. Select View Order History from the My Account menu and then select the order number for the order you wish to view.
Can I provide special instructions with my order?
- Can I provide special instructions with my order?
- You can include special instructions for orders during checkout. In your shopping cart, click Checkout. On the Payment page, type your special instructions or comments in the Special Instructions text box. The store owner will receive these instructions along with the order. Click Place Order to continue with the checkout process.